Wheelchair NEMT
Getting to medical appointments shouldn’t be a challenge. Safe, comfortable wheelchair transport across Cleveland and the surrounding areas.
- Wheelchair-ramp-equipped vehicles ready 24/7
- Trained, certified medical transport drivers
- Door-to-door assistance included
- Insurance and Medicaid accepted
What we offer
Built around how you actually travel
Same-day service available
Need transport today? We accommodate urgent medical appointments with minimal notice.
All wheelchair types
Standard wheelchairs, power chairs, and bariatric wheelchairs up to 600-lb capacity.
Wheelchair rental available
No chair of your own? We rent one for use in our ramp vehicles at $25 per trip, up to 250 lbs.
Complete assistance
Drivers help with boarding, securing your equipment, and getting you inside the facility.
Flexible scheduling
One-time trips, or recurring appointments for dialysis, chemotherapy, and physical therapy.
Service details
Our wheelchair NEMT service
ReliaWheels runs a fleet of fully accessible vehicles designed specifically for wheelchair users. Every one has a wheelchair ramp, a secure anchor strap system, and climate control, so the ride itself is comfortable, not just possible.
Our drivers do more than drive. They’re trained in patient care, wheelchair safety, and emergency procedures, and many come from medical assistant backgrounds or hold CNA certifications.
We handle the logistics so you can focus on your health, whether that means transport three times a week for dialysis, or a single trip for a surgery consultation.
What’s included
| Vehicle type | Wheelchair-ramp-equipped vans |
|---|---|
| Capacity | 1–2 wheelchair passengers per trip |
| Wait time | Driver waits at appointments if needed |
| Assistance level | Door-through-door or curb-to-curb |
| Equipment | All anchor straps and safety restraints provided |
| Service hours | 24/7, including weekends and holidays |
Why choose us
The ReliaWheels difference
Reliability you can count on
A 98% on-time pickup rate. We watch traffic patterns and build in buffer time for Cleveland’s unpredictable roads.
Comfort-focused vehicles
Smooth wheelchair ramps do away with jarring movements, and climate-controlled interiors keep you comfortable year-round.
Background-checked drivers
Every driver passes comprehensive background checks, drug screenings, and defensive driving courses.
Insurance expertise
We work directly with Medicaid, Traditional Ohio Medicaid, and private insurers to handle the billing.
Local knowledge
A Cleveland-based company, with drivers who know every hospital, clinic, and medical facility in the area.
Where we serve
Cleveland and across Cuyahoga County
Cities served
Cleveland, Parma, Parma Heights, Brooklyn, Brooklyn Heights, Linndale, and Maple Heights.
Going further
Pre-scheduled long-distance transport when specialty care takes you well beyond Northeast Ohio.
Appointment types
Common trips we handle
Dialysis transport
Three-times-weekly treatments need punctual, reliable service. We work around your dialysis center’s schedule.
Physical therapy
Regular PT appointments for rehabilitation, post-surgery recovery, or ongoing treatment.
Cancer treatment
Chemotherapy and radiation appointments, with gentle care through a hard stretch.
Specialist appointments
Cardiology, neurology, orthopedics, and other specialty visits.
Hospital discharge
Safe transport home after a procedure, surgery, or hospital stay.
Adult day programs
Daily rides to senior centers, day programs, and community activities.
Also need
Other ways we can help
Broda® Traversa™ Chair
For passengers who can’t sit upright unsupported. Adjustable tilt, recline and positioning, up to 450 lbs.
Bariatric transport
Bariatric wheelchairs up to 600 lbs, always handled with dignity.
Dialysis transportation
Recurring rides that fit your treatment days, week after week.
Hospital discharge
Safe transport home once you’re truly ready to leave.
Questions, answered
Frequently asked
Does ReliaWheels accept Medicaid for wheelchair transportation in Cleveland?
Do I need my own wheelchair?
How far in advance should I book my ride?
More questions? See all FAQs →
Let’s get your wheelchair ride booked
Wheelchair-ramp-equipped and ready when you are.