NEMT in Cleveland
Getting to medical appointments shouldn’t be stressful. Safe, gentle rides across Cleveland. We walk you in, and we bring you home.
Learn about
Non-emergency medical transportation across Cleveland
We handle about 200 medical trips a day in the Cleveland and Lorain area, from routine check-ups to ongoing dialysis treatment. Our drivers are trained in patient care, our vehicles meet every safety standard, and we accept Traditional Ohio Medicaid and private pay.
What we provide
- Door-to-door assistance with trained care attendants
- Wheelchair-accessible vehicles and Broda® Traversa™ Chair transport
- On-time arrival for critical appointments
- Insurance verification and billing support
- Same-day and scheduled rides available
Whether it’s dialysis three times a week or a single trip to see a specialist, we’d be glad to help.
Our services in Cleveland
The right ride for the appointment
Dialysis transportation
Three times a week, every week. Dialysis asks for absolute reliability. We track your treatment schedule and arrive on time. Our drivers know which entrance to use.
Wheelchair-accessible transport
Wheelchair ramps, secure anchor straps, and climate control in every wheelchair vehicle, for manual and power chairs up to 600 pounds. Each chair is secured with a four-point anchor strap system meeting federal DOT standards, and our drivers complete safety certifications.
Broda® Traversa™ Chair
For passengers who can’t sit upright unsupported, we run the Broda® Traversa™ Chair, with adjustable tilt, recline and positioning.
Hospital discharge transportation
Leaving the hospital takes careful coordination. We work directly with discharge planners so a ride is waiting when you’re ready, and your driver goes with you from the room to your front door.
Medical appointment rides
Facilities we drive to
From specialists at Cleveland Clinic to a routine visit with your primary care doctor, we cover the lot:
- Cleveland Clinic (all locations)
- University Hospitals (all locations)
- MetroHealth Medical Center
- St. Vincent Charity Medical Center
- VA Medical Center (all locations)
- Outpatient surgery centers
- Physical therapy clinics
- Mental health appointments
- Southwest General Hospital
Coverage areas
Greater Cleveland, neighborhood by neighborhood
Cleveland neighborhoods
Downtown, Ohio City, Tremont, Slavic Village, Hough, Glenville, and Collinwood. Response times average under 30 minutes for scheduled pickups.
Across Cuyahoga County
Lakewood, Cleveland Heights, Shaker Heights, Parma, Strongsville, Euclid, and Maple Heights, and we know the fastest route to every major medical facility.
Further afield
Primary service also covers Lorain and Lake counties, plus pre-scheduled long-distance transport when specialty care takes you beyond the region.
How to book
Getting your ride on the calendar
Call (440) 468-6976 or book online up to 30 days ahead. For recurring appointments like dialysis, we suggest booking the whole month at once so availability is guaranteed.
Your pickup address and destination, the appointment time, any special assistance (wheelchair, oxygen, and so on), and your insurance details.
Plans change and appointments appear on short notice. Call us and we’ll do our best to fit you in the same day.
Need a ride in Cleveland?
Tell us where you need to be and we’ll take it from there.