Our Services
Around the corner or across state lines, the right vehicle brings you to your appointment on time.
Learn about
The ReliaWheels difference
It starts with the people. Our drivers are background checked, trained, certified, and ready to take you to your destination safely.
Trained, certified drivers
Background-checked, CPR and first aid certified, and committed to compassionate service.
Patient and prepared
Trained on passenger assistance, safety and sensitivity training, and defensive driving techniques.
A fleet we invest in
Well-maintained, quality vehicles for safe and reliable transportation.
Trained professionals who know how to respond when it matters.
Transportation designed around your needs
More than just a ride
ReliaWheels is ready to meet your mobility needs, with the right transportation for every passenger.
Ambulatory transportation
Reliable rides for passengers who don’t require wheelchair transportation.
Wheelchair transportation
Wheelchair-accessible transportation designed to keep passengers and their mobility equipment secure.
Broda® Chair transportation
Safe, comfortable transportation with adjustable positioning for passengers with diverse mobility needs.
Behavioral health & special needs transportation
Compassionate transportation for individuals with behavioral health challenges, developmental delays, complex medical needs or other special considerations.
Bariatric transportation
Specialized vehicles and equipment supporting bariatric wheelchairs up to 600 lbs, always with comfort and dignity.
Dialysis transportation
Reliable rides for ongoing dialysis treatment, scheduled around your regular care routine.
Non-medical transportation
Errands, shopping, family gatherings, community events and religious services. Local or long distance.
Hospital discharge transportation
We coordinate with your care team to help make the trip home smooth and stress-free.
Long-distance medical transportation
Comfortable, dependable transportation for medical trips throughout Ohio and beyond.
Bariatric transport
Room, equipment, and dignity
Some journeys need more space and sturdier equipment, and there is nothing unusual about that. Our wheelchair-ramp-equipped vehicles take bariatric wheelchairs up to 600 lbs, and our drivers are trained to handle every transport unhurriedly and respectfully. You set the pace; we bring the right vehicle to the door.
Medical appointments
Wherever care is waiting
Look no further than ReliaWheels. Our drivers arrive at your doorstep, help you into the vehicle, and take you smoothly to your destination, and all the way back home again.
Acute care
Intensive, temporary care after a significant injury or a sudden illness.
Adult daycare
Reliable rides to and from an adult daycare center, for a single visit or the same days every week.
Dialysis
However often treatment comes around, you’re taken care of.
Doctor’s appointment
A routine visit coming up? Call and we’ll put the ride on the calendar.
Nursing home
For residents heading to appointments, rehabilitation sessions, or family events, comfortably and on time.
Pharmacy
Your insurance covers pharmacy pickups, so we can fold the stop into your route.
Therapy
Rides to rehab centers, drug rehabilitation facilities, and other therapeutic treatment.
Other trips
Beyond medical transportation
Life isn’t only appointments. We’re glad to drive for the good days too. See non-medical transportation →
Holidays
We drive every day of the year, holidays included, so no one has to miss dinner with the family.
Special events
Weddings, birthdays, family gatherings. Accessible transport for the occasions that matter.
Long-distance trips
Pre-scheduled travel well past Northeast Ohio. See long-distance transport →
Airport delivery & pickup
Door-to-terminal and back, with the same assistance you’d get on any other trip.
Social gatherings
Sports games, places of worship, meetings, family picnics, lunches with friends, and community events.
Accommodating the mobility impaired
Don’t let a mobility impairment narrow your options. Our drivers are specially trained to assist clients who use wheelchairs. Every wheelchair trip runs in an inspected wheelchair-accessible vehicle, never an improvised one.
More on wheelchair transportation →
Behavioral health & special needs transportation
Safe, compassionate transportation for individuals with behavioral health, developmental, medical, or other specialized needs. Individualized safety plans, continuous supervision where the program requires it, and drivers trained in de-escalation and crisis intervention.
Good to know
The practical questions
Insurance
Does insurance cover NEMT? Traditional Ohio Medicaid does, and we handle the paperwork for you. Private-pay options are also available.
Pricing
What does medical transport cost? Transparent private-pay rates, with nothing hidden, and standing schedules for recurring treatment.
Service area
Serving Cleveland and Northeast Ohio: Cuyahoga County, Lorain County and Lake County.
Not sure which service you need?
Tell us about the trip and we’ll work it out together. No pressure, and no obligation.